Privacy Policy

1. Responsible Entity

The responsible entity within the meaning of the General Data Protection Regulation (GDPR) is:

OMARINO IT Services inh. Omar Zaror
Biberacherstr. 6
88471 Laupheim
Germany
E-Mail: omar@omarino.de
Phone: +49 (0)160 8512637

2. Data Collection and Processing

When you visit our website, our web servers temporarily store connection data, including the IP address of the requesting computer, the date and time of access, the name and URL of the accessed file, the transferred data volume, the access status (file transferred, file not found, etc.), the identification of the browser and operating system used, and the website from which access occurred.

This data is processed for the purposes of enabling the use of the website (connection establishment), system security, technical administration of the network infrastructure, and optimization of the internet offering. The legal basis is Art. 6 para. 1 lit. f GDPR (legitimate interests).

3. Purposes of Processing

We process personal data for the following purposes:

• Provision and operation of the website and its services
• Processing of orders and invoices (billing)
• Customer communication via email and contact forms
• Sending newsletters and marketing communications (with consent)
• Compliance with legal obligations
• Fraud prevention and security

4. Cookies

Our website uses cookies — small text files stored on your device. Some cookies are technically necessary for the operation of the website (essential cookies). Others are used for analytics and marketing purposes (non-essential cookies), which require your consent under Art. 6 para. 1 lit. a GDPR. You can configure your browser to refuse cookies or notify you before a cookie is set. Please note that refusing cookies may affect some website functions.

5. Analytics and Third-Party Plugins

Our website may use the following third-party services, subject to your consent:

• Google Analytics / Google Ads: Anonymized usage analysis. Data transfer to Google LLC (USA). Subject to Google's Privacy Policy.
• Meta Pixel (Facebook): Conversion tracking for advertising. Data transfer to Meta Platforms Inc. (USA).
• YouTube: Embedded videos via YouTube (Google LLC). Activating videos may trigger data transfers to Google.
• LinkedIn Insight Tag: Conversion tracking for LinkedIn campaigns. Data transfer to LinkedIn Ireland Unlimited Company.
• Xing: Social sharing functionality. Data transfer to New Work SE (Germany).

These services are only activated with your prior consent. You may withdraw consent at any time via the cookie settings.

6. Data Storage and Security

We store your data on secure servers located within the European Union. We implement technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. Data transmission is encrypted using SSL/TLS technology. Despite our security measures, transmission of data over the internet carries inherent risks that we cannot fully eliminate.

7. Hosting and Service Providers

Our website and business systems are operated using the following hosting services:

• Odoo: ERP and CRM system for customer and business management
• WHMCS: Client management and billing for hosting services
• WordPress: Content management for the public website

These providers process data as data processors under data processing agreements pursuant to Art. 28 GDPR.

8. Retention Periods

Personal data is deleted or anonymized as soon as it is no longer needed for its original purpose. Statutory retention obligations (e.g., for invoices: 10 years under German tax law) may require longer retention. Data processed based on consent is deleted upon withdrawal of consent, unless a legal basis for further processing exists.

9. Your Rights (GDPR)

Under the GDPR, you have the following rights:

• Right of access (Art. 15 GDPR): Request information about your stored data
• Right to rectification (Art. 16 GDPR): Request correction of inaccurate data
• Right to erasure (Art. 17 GDPR): Request deletion of your data ("right to be forgotten")
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR): Receive your data in a machine-readable format
• Right to object (Art. 21 GDPR): Object to processing based on legitimate interests
• Right to withdraw consent (Art. 7 para. 3 GDPR): Revoke consent at any time without affecting the lawfulness of processing prior to withdrawal

You also have the right to lodge a complaint with a supervisory authority. The competent authority in Baden-Württemberg is the Landesbeauftragter für den Datenschutz und die Informationsfreiheit Baden-Württemberg (LfDI BW).

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our data processing practices or applicable law. The current version is always accessible on this page. We recommend reviewing this page periodically. Significant changes will be communicated more prominently.

11. Contact for Data Protection

For questions or requests regarding data protection, please contact:

OMARINO IT Services
Omar Zaror
Biberacherstr. 6, 88471 Laupheim, Germany
E-Mail: omar@omarino.de